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Privacy Policy

At Local Roofing Supplies LTD ("we," "us," or "our"), we value and respect your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit and use our website. By accessing or using our website, you consent to the collection and processing of your personal information as described in this policy.

1. Information We Collect

We may collect the following types of personal information when you visit and use our website:

a. Information You Provide: When you contact us, make a purchase, subscribe to our newsletter, or interact with our website, we may collect personal information such as your name, email address, phone number, and any other information you voluntarily provide.

b. Automatically Collected Information: We may automatically collect certain information about your visit to our website, including your IP address, browser type, device information, operating system, and browsing behavior. This information helps us analyse website traffic, improve our website, and personalise your user experience.

c. Cookies and Similar Technologies: We use cookies and similar technologies to collect information about your browsing activities on our website. For more details about our use of cookies, please refer to our separate "Cookie Policy."

2. Use of Personal Information

We may use your personal information for the following purposes:

a. To provide and improve our products and services to you.
b. To respond to your inquiries, requests, or customer support needs.
c. To process and fulfill your orders and transactions.
d. To send you important updates, newsletters, and marketing communications, subject to your consent where required by law.
e. To personalise your user experience and deliver targeted content and advertisements based on your interests.
f. To monitor and analyse the usage of our website, conduct research, and gather statistical information.
g. To comply with applicable laws, regulations, or legal processes.

3. Disclosure of Personal Information

We may disclose your personal information in the following circumstances:

a. Service Providers: We may engage third-party service providers to assist us in providing our products and services. These service providers have access to your personal information only to perform specific tasks on our behalf and are obligated to protect your information.

b. Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or government regulations.

c. Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to a third party as part of the transaction.

d. Consent: We may disclose your personal information to third parties with your consent.

4. Data Security

We take reasonable measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your information.

5. Third-Party Links

Our website may contain links to third-party websites or services. This Privacy Policy does not apply to those third-party websites. We recommend reviewing the privacy policies of those websites or services before providing any personal information.

6. Children's Privacy

Our website is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you believe that we have unintentionally collected personal information from a child, please contact us immediately, and we will take appropriate steps to delete that information.

7. Your Rights

You have certain rights regarding your personal information, including the right to access, correct, update, or delete the information we hold about you. If you would like to exercise any of these rights or have any questions or concerns about our privacy practices, please contact us.

8. Updates to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes we make will be effective immediately upon posting the revised policy on our website.

By continuing to use the Local Roofing Supplies LTD website, you consent to the collection and processing of your personal information as described in this Privacy Policy.

Last updated: 10th July 2023